- The customer is our boss.
- Over deliver; don't over promise.
- Call the customer before they call you.
- Treat problems as an opportunity to shine.
- Care about everything because everything matters.
- Do not sell; Listen, educate and help people buy.
- Tell the truth, good or bad.
- Share your success to build better communities.
- Excellence requires commitment, not talk.
- Treat clients the way you want your Mother treated.