Wheelchair Van Service Offerings

Here at Ride-Away Massachusetts, we believe in getting you back on the road as quickly and safely as possible, which is why we offer wheelchair van service at each of our 12 East Coast modified vehicle dealerships. Our highly trained and certified Service Technicians are dedicated to providing you with the highest quality service in the vehicle modification industry.

All of our locations are also QAP (Quality Assurance Program) certified through the National Mobility Equipment Dealers Association (NMEDA), resulting in Ride-Away Massachusetts being held to the highest standards in the industry.

Whether you are a long time customer coming in for routine operational maintenance of the equipment you have in your modified vehicle, or need special corrections to your modified vehicle's equipment, we will do our best to get you back on the road as quickly and safely as possible. We also can install new adaptive equipment to fit your needs as well. Here's a list of some of the services Ride-Away Massachusetts has to offer:

1. Operational Maintenance of Adaptive Equipment on:

• Lowered Floor Wheelchair Van (New & Used)
• Full-Size Wheelchair Vans (New & Used)
• Primary and Secondary Driving Controls
• Wheelchair Lifts and Scooter Lifts
• Wheelchair Securement Systems (automatic and manual)
• Power Seat Bases
• Power Door Operators

2. Special service work or repairs to your Adaptive Equipment

3. Installation of new Adaptive Equipment on new and used wheelchair vans such as:

• Hand Controls
• Wheelchair Lifts and Scooter Lifts
• Raised Doors
• Lowered Floors
• Specialized gas, brake, and steering systems
• Turning Automotive Seats

Wheelchair Van Service Considerations

At Ride-Away Massachusetts, we believe that the service you receive after you purchase a wheelchair van is just as important as the service you received during your purchasing process. Our main goal is to keep you and the other passengers in the vehicle as safe as possible, which is why our wheelchair van service offerings are unlike any others in the vehicle modification industry.

24-Hour Emergency Roadside Assistance

Our on-call Service Technicians are available at every Ride-Away Massachusetts location to make emergency repairs on your vehicle 24 hours a day, 365 days a year, to ensure that you are never stranded. Just call 888-743-3292 and you will be connected with a Ride-Away Massachusetts location. A service fee may apply.

Trained Service Technicians

All Ride-Away Massachusetts Service Technicians are certified in the mobility equipment that is sold, installed, and serviced. Additionally, all of Ride-Away Massachusetts's locations are QAP certified through the National Mobility Equipment Dealers Association (NMEDA), resulting in Ride-Away Massachusetts being held to the highest standards in the adaptive vehicle industry.

Longest Warranties in the Vehicle Modification Industry

Ride-Away Massachusetts is the only dealer to offer a 5 year/60,000 mile warranty on most new lowered floor wheelchair van conversions. We also offer a 3-year/36,000-mile warranty on all other Braun personal mobility products. At Ride-Away Massachusetts, we want to protect our customers and make sure that we offer the best options for them.

Ride-Away Massachusetts's Operational Maintenance Program

Ride-Away Massachusetts has implemented a multi-faceted operational maintenance schedule to assist you in maintaining optimum driving performance while also assessing critical component deterioration before it occurs. Our Service Technicians will provide you with a detailed maintenance form containing a written description of all work performed on your wheelchair accessible vehicle and a list of any items that may require future attention. Also, we will inform you of any upcoming maintenance and service you may need done to your wheelchair accessible vehicle in order to make sure your adaptive vehicle is in top condition.

VetsMobileOps Program

Ride-Away Massachusetts is very appreciative of all the sacrifices our men and women of our armed forces have made throughout history, which is why we have established the VetsMobileOps Program. This program provides free operational maintenance on adaptive equipment for any disabled veteran. Customers are immediately eligible if they have received automotive adaptive equipment funded by the Veteran's Administration. Any disabled veteran can bring in his/her wheelchair accessible vehicle every six months for a free accessibility and maintenance check. Read more information about how Ride-Away Massachusetts works with veterans.

For more information about our wheelchair van service offerings, or to speak to a highly trained and qualified Service Technician, please call 888-743-3292 or fill out a service request form.